{"id":360,"date":"2016-04-28T20:57:17","date_gmt":"2016-04-28T20:57:17","guid":{"rendered":"http:\/\/marvin.co.ke\/blog\/?p=360"},"modified":"2016-04-28T20:57:17","modified_gmt":"2016-04-28T20:57:17","slug":"chase-bank-reopens-faq","status":"publish","type":"post","link":"https:\/\/marvin.co.ke\/blog\/2016\/04\/28\/chase-bank-reopens-faq\/","title":{"rendered":"CHASE BANK REOPENS-FAQ"},"content":{"rendered":"<p>Chase Bank has finally reopened to the public after weeks of panic and anxiety. Bank customers can now withdraw up to Ksh1 million.Those with balances above Ksh1 million will be allowed withdraw their cash in a structured manner to be communicated later.<\/p>\n<p>Chasebank In Receivership (IR):KCB Bank Kenya Limited (KCB) to act as Kenya Deposit Insurance Corporation (KDIC) appointed Manager of Chase Bank Limited (In Receivership).<\/p>\n<p>As Chase Bank IR reopens its doors,below are the frequently asked questions.The questions are answered through their official twitter handle @<a class=\"TweetAuthor-link Identity u-linkBlend\" href=\"https:\/\/twitter.com\/chasebankkenya\" data-scribe=\"element:user_link\"><span class=\"TweetAuthor-screenName Identity-screenName\" title=\"\u200e@chasebankkenya\" data-scribe=\"element:screen_name\">chasebankkenya<\/span><\/a><\/p>\n<blockquote class=\"twitter-tweet\" data-cards=\"hidden\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\">All funds deposited from 27\/04\/2016 can be accessed in full to enable you to keep chasing your dreams <a href=\"https:\/\/twitter.com\/hashtag\/YouMatter?src=hash\">#YouMatter<\/a><a href=\"https:\/\/t.co\/p8NToyyRPL\">pic.twitter.com\/p8NToyyRPL<\/a><\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725315663582101510\">April 27, 2016<\/a><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nGreetings Chaser <a href=\"https:\/\/twitter.com\/waweru\">@waweru<\/a> It is confirmed that you can now open accounts from any Chase Bank Branch. Thank you. ^MN<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725243335552671744\">April 27, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Prepaid &amp; debit card holders will be able to access their funds up to of Kes 1 M depending on their current limits: <a href=\"https:\/\/t.co\/NyBiJ78CNb\">https:\/\/t.co\/NyBiJ78CNb<\/a><\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725625762901049344\">April 28, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nHi <a href=\"https:\/\/twitter.com\/ogardenss\">@ogardenss<\/a> currently RTGS are not available, we will keep you posted on that. Thank you ^CW<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725052557907902464\">April 26, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Hi <a href=\"https:\/\/twitter.com\/NjeriThorne\">@NjeriThorne<\/a> <a href=\"https:\/\/twitter.com\/SokoAnalyst\">@SokoAnalyst<\/a> cheques issued as from tomorrow, can be presented to <a href=\"https:\/\/twitter.com\/KCBGroup\">@KCBGroup<\/a> for payment ^CW<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/724970098591711233\">April 26, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nHi <a href=\"https:\/\/twitter.com\/Shallie_\">@Shallie_<\/a> you can access up to Ksh 1M, you don&#8217;t have to withdraw everything, your money is safe in the hands of <a href=\"https:\/\/twitter.com\/KCBGroup\">@KCBGroup<\/a> &amp; <a href=\"https:\/\/twitter.com\/KDICkenya\">@KDICkenya<\/a><\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/724924124540338177\">April 26, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Greetings <a href=\"https:\/\/twitter.com\/TONNYWINSTON\">@TONNYWINSTON<\/a> We are not re-branding. Our official name is Chase Bank In Receivership (IR) until further notice. Thank you. ^MN<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/724572427792056320\">April 25, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nYes <a href=\"https:\/\/twitter.com\/musyokitito\">@musyokitito<\/a> you can deposit a chase Bank cheque into your chase bank account.^AK<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725650716115800064\">April 28, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Hi <a href=\"https:\/\/twitter.com\/njengashikoli\">@njengashikoli<\/a> the cards online payments will be activated in due course, for now you can use the card for ATM services. Thank you ^CW<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725646951895732224\">April 28, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nThe relationship is still young, <a href=\"https:\/\/twitter.com\/chasebankkenya\">@chasebankkenya<\/a> &amp; us are getting to know each other better \u263a\u263a <a href=\"https:\/\/t.co\/wg8emggcmP\">https:\/\/t.co\/wg8emggcmP<\/a><\/p>\n<p>\u2014 KCB Group (@KCBGroup) <a href=\"https:\/\/twitter.com\/KCBGroup\/status\/725633756950872065\">April 28, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-cards=\"hidden\" data-lang=\"en\"><p>Hi Bae, we feel the love. Thank you for making us feel like we matter. This is to having each others back <a href=\"https:\/\/twitter.com\/KCBGroup\">@KCBGroup<\/a> <a href=\"https:\/\/t.co\/yOODdFwqRx\">pic.twitter.com\/yOODdFwqRx<\/a><\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725626761447391232\">April 28, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nHi <a href=\"https:\/\/twitter.com\/Gbabyz\">@Gbabyz<\/a> yes you can withdraw funds at any of our branches. Online purchase services will be made available in due course. ^CW<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725620115421708288\">April 28, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>These funds will be available after the maturity of the specified tenure that you had chosen <a href=\"https:\/\/twitter.com\/ErictonWais\">@ErictonWais<\/a> Thank you. ^MN [2\/2]<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725569717923119104\">April 28, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nHi <a href=\"https:\/\/twitter.com\/Real_Sewe91\">@Real_Sewe91<\/a> Thank you for engaging with us. At the moment, the available option is by making a branch visit for an account opening ^MN<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725567170420346880\">April 28, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>At the moment; sorry the service has not yet been restored until further notice <a href=\"https:\/\/twitter.com\/Keemaru\">@Keemaru<\/a> We will communicate once the service has resumed^MN<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725566567682027520\">April 28, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nGood Morning <a href=\"https:\/\/twitter.com\/Packline_CTO\">@Packline_CTO<\/a> Currently access to USD accounts is not available until further notice; We are working to ensure customers &gt;[1\/2]<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725561605983981568\">April 28, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Good Morning <a href=\"https:\/\/twitter.com\/stellamarismega\">@stellamarismega<\/a> At the moment the service is not available. However, its availability will be communicated in due time &gt; [1\/2]<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725550656292003840\">April 28, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nGreetings <a href=\"https:\/\/twitter.com\/AliceBlakrose\">@AliceBlakrose<\/a> You can only use Chase Bank ATMs to access your funds for now.^JK<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725339333973123072\">April 27, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Hi <a href=\"https:\/\/twitter.com\/Nish_Lakhani\">@Nish_Lakhani<\/a> Trading of the bond was suspended by CMA, until further notice. We shall advise on any changes or updates on the same.^JK<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725339055232278532\">April 27, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nHello <a href=\"https:\/\/twitter.com\/frankkimani\">@frankkimani<\/a> Cheques will not be honoured at this time but inhouse cheques (Chase Bank to Chase Bank) can be presented for payment.^MK<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725333428477026305\">April 27, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Thanks <a href=\"https:\/\/twitter.com\/_Ruxx_\">@_Ruxx_<\/a> Glad to be back. You will have access to proceeds of your fixed deposit once it has matured.^JK<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725325937139683330\">April 27, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nHi <a href=\"https:\/\/twitter.com\/ronnienyauchi\">@ronnienyauchi<\/a> unfortunately, it is impossible to make an ATM Pin reset. However, you may visit any branch to access your funds. ^MN<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725293719251996672\">April 27, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Greetings, <a href=\"https:\/\/twitter.com\/AegisFx\">@AegisFx<\/a> Thank you for engaging with us. This will be communicated in due time. <a href=\"https:\/\/t.co\/AF2n6bnl7b\">https:\/\/t.co\/AF2n6bnl7b<\/a> Good Afternoon. ^MN<\/p>\n<p>\u2014 Chase Bank Kenya(IR) (@chasebankkenya) <a href=\"https:\/\/twitter.com\/chasebankkenya\/status\/725281929424166913\">April 27, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<p>In summary<\/p>\n<table width=\"576\">\n<tbody>\n<tr>\n<td colspan=\"5\" width=\"320\">Services Offered \u2013 available on 27-April<\/td>\n<td width=\"64\">Mobile<\/td>\n<td width=\"64\">Online<\/td>\n<td width=\"64\">USSD<\/td>\n<td width=\"64\">Branch<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">View Statements &#8211; Mini and Full<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Balance Enquiry<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Funds Transfer to own account<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Funds transfer (Internal account transfer)<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">RTGS \/ Cheques \/ TT \/ EFT<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Domestic Transfers<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">International Transfer<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">New onboarding customers<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Ammendments to account mandates<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Mfukoni Account linkage for existing customers<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Airtime Top up<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Bill payments \u2013 DSTV, Zuku, KPLC, KRA<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Mpesa &#8211; C2B: Mpesa to Account Transfer<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Mpesa Mobile to Bank<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\" width=\"320\">Account to Mpesa Transfer &#8211; only to own registered number<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td>ATM Withdrawals \u2013 Chase Bank (IR) ATM only<\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">ATM Balance Inquiry<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<td>Y<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\">Card\/Mobile\/Online PIN Reset<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<td>**N<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>**N = to be adviced on availability.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chase Bank has finally reopened to the public after weeks of panic and anxiety. Bank customers can now withdraw up to Ksh1 million.Those with balances &#8230;<\/p>\n","protected":false},"author":2,"featured_media":363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,20],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CHASE BANK REOPENS-FAQ - Marvin&#039;s Blogpost<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marvin.co.ke\/blog\/2016\/04\/28\/chase-bank-reopens-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CHASE BANK REOPENS-FAQ - Marvin&#039;s Blogpost\" \/>\n<meta property=\"og:description\" content=\"Chase Bank has finally reopened to the public after weeks of panic and anxiety. 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